Refund policy
Return Policy
We want you to be completely satisfied with your purchase from Good Moleecules. If you are not, we are here to help!
Eligibility for Returns:
- Items must be unused and unopened.
- Returns must be initiated within 30 days of delivery.
- Proof of purchase is required.
How to Start a Return:
- Contact our support team at support@goodmolleculesvipstore.shop
- Provide your order number and reason for return.
- We will provide return instructions and a return shipping address.
Refunds:
Shipping fees are non-refundable.
Once we receive and inspect your return, we will issue a refund to your original payment method within 5–7 business days.