Refund policy

Return Policy

We want you to be completely satisfied with your purchase from Good Moleecules. If you are not, we are here to help!

Eligibility for Returns:

  • Items must be unused and unopened.
  • Returns must be initiated within 30 days of delivery.
  • Proof of purchase is required.

How to Start a Return:

  1. Contact our support team at support@goodmolleculesvipstore.shop
  2. Provide your order number and reason for return.
  3. We will provide return instructions and a return shipping address.

Refunds:

Shipping fees are non-refundable.

Once we receive and inspect your return, we will issue a refund to your original payment method within 5–7 business days.